Shipping And Return Policy / FAQ

Shipping And Return Policy 

Please be Mindful of shipment delays due to COVID. Unfortunately I am not Responsible for any shipment delays. Once your Package is in the possession of the Post Office I have no control over the Exact date you will receive it!

  • The Processing time for all orders is 1-2 Business days (Monday- Friday). Customized  units have a turn around time of 7-15 business days after payments have been processed if “READY TO SHIP” is not specified. Once your wig is complete shipping can take about 2-3 business days ( unless there is some type of shipment delay).

All wig sales are final!!

  •  International Orders- Delivered Duty Unpaid(DDU): Please keep in mind that we are not responsible for any additional fees you as the customer may have to pay in order to receive your Package. Once your package is shipped and out of our possession there is nothing we can do.

 

 

Return Policy

  •  Once placing your order you can cancel it within 48 hours. Unfortunately Once 48 hours have passed you will not be able to cancel your order. At That Point all sales are Final. 

 

FAQ

Q: When will I Receive My Order If I Didn’t Purchase a wig?

A: Processing time for all orders are 1-2 Business days. Once the payment is verified you will receive your order order within 3-7 Business Days.

 

Q: When will I Receive My Wholesale Order?

A: Please allow 1-3 Business Days for payments to be processed and 7-21 Business days for your wholesale orders to be shipped 

 Q: How Does Sezzle Work?

A: Checking Out With Sezzle gives you the freedom to Buy Now and Pay Later with all Purchases over the amount of $50. You will be required to pay 25% of the order total up-front (also called your "downpayment" or "first installment"). The remaining amount is divided up across three more installments, each due two weeks apart. No interest, no up-front or hidden fees.m

 

 Q: Do The Wigs Come Already customized?

A: Yes! All wigs come Ready To wear! So the knots are Bleached, the hairline is plucked, and your wig is styled!

Q: Are your wigs Glueless?

A: Only our Closure wigs can be worn 100% Glueless!! Our Frontal wigs cannot be worn Glueless!

 

 

 

If you have any Questions or Concerns please feel free to email us at Melaninminx@yahoo.com